Custom Sticker Makers: FAQ’s
If you’ve got questions about creating custom stickers we’ve got answers!
We’re confident that with Custom Sticker Makers awesome customer support and best prices online, your custom stickers will far exceed your expectations!
If you find you have questions that aren’t answered below, please call us and we’ll be glad to help!
I need a quote, how do I get one?
What is the minimum amount of stickers that can be ordered?
How many colors can I use?
How do I place an order?
How do I re-order stickers?
What are your stickers made of and how long will they last?
What kinds of stickers do you NOT print?
What kind of printing process do you use?
Why are your prices so low?
Do you send out samples?
How small can you print stickers?
What is a kiss cut? (Can I get my stickers kiss cut?)
What is a bleed?
How Thin Can The Border On My Stickers Be?
How do know if my document is the appropriate print resolution?
What are my payment processing options?
What are your return and deadline policies?
All sales are final after checkout, and subject to our order cancellation policies, you are ordering a custom printed product. It is the customer’s responsibility to submit print-ready artwork, alert us to any deadlines, and pay for the necessary shipping to be delivered by the deadline. If you want to be absolutely certain of the product you are ordering you have the choice to order a hard copy proof for $25 or you can request a sample packet (see ‘Do you send out samples?’ above)If the customer meets the responsibilities above and there is an error on our part, we will correct it either with a reprint (if necessary) or credit towards a future order. Please see our Conditions of Use for more information.
- If our production team has not begun setting up your artwork for printing, the cancellation fee will be $25.00
- Once production has begun working on your artwork for printing, but printing has not begun, the cancellation fee will be 20% of the cost of your order, starting at $25.00. Die cut set up, proofs, and custom graphic design fees are non-refundable once work has begun.
- If the web proof is not approved, CSM will issue a credit towards a future sticker order, or accept one new file with new proof included to complete the current order. If the order is cancelled after the web proof has been sent, the cancellation fees above will apply. Full refunds can only be given if a Hard Copy Proof is ordered and not approved. (Minus the hard copy proof fee)
- Once your order has begun printing, the order can not be cancelled. This is a custom printed product. Please see our Conditions of Use for more information.
When can I expect my web-proof?
When can I expect my stickers to ship?
What are my expedited shipping options?
- 3 Day Turn Around We will ship the order on the 3rd business day after the proof is approved. Proofs must be approved by 12:00pm Arizona time. The 3 day rush is 100% of the cost of the stickers.
- 6 Day Turn Around We will ship the order on the 6th business day after the proof is approved. Proofs must be approved by 12:00pm Arizona time. The 6 day rush is 66% of the cost of the stickers.
- 9 Day Turn Around We will ship the order on the 9th business day after the proof is approved. Proofs must be approved by 12:00pm Arizona time. The 9 day rush is 33% of the cost of the stickers.
Rush orders guarantee a ship date only. Expedited shipping may be necessary to meet your deadline. Please see our Shipping-Turnaround-Rush page for more information.